Questions & answers

Straight answers about moving with us

Short-notice moves, UK-wide coverage, costs and the options — answered honestly. If yours isn’t here, just ask.

Short-notice & availability

Can you really do short-notice and last-minute moves?

Yes — it’s our specialism. Send your move over with the timeframe and we treat it as urgent, look at it first, and tell you quickly whether we can crew it. We won’t promise a clock time before we’ve seen the job, but if we can do it, you’ll know fast.

Are you available 24/7?

The quote form is open around the clock, so you can send your details any hour, day or night, and it reaches us the moment you hit send. For how we’re staffed on the phones, see our contact page — but the quickest way to reach us any time is the form.

How do I get the fastest possible slot?

Send the essentials up front: where you’re moving from and to, rough volume (rooms or a box count), floors and lift access, and your timeframe. The more we have, the sooner we can say yes and lock a slot. Boxing the non-essentials and clearing a path to the door helps too.

Will you guarantee my move happens on a specific day?

We’ll confirm your date in writing once we’ve agreed it — but we won’t promise a day (or a time) before we’ve seen the job and know we can crew it. Honest and confirmed beats a promise that falls over on the morning.

Coverage & cost

Do you cover the whole of the UK?

We do — we’re a national brand. We move people and businesses between all the major cities and the towns around them, working the motorway network to keep long-distance and short-notice moves efficient. See our UK coverage page.

What will my move cost?

It depends on how much there is, how far it’s going, the access at both ends, and how much notice you’ve got. We don’t post prices online, because a real figure needs a proper look. Tell us about your move and we’ll come back with a clear written quote.

Why won’t you show prices on the site?

Because a price for a move nobody has looked at is a guess dressed up as a figure — and guesses are what go wrong on the day. We’d rather take a quick look, in person or over video, and give you a written quote that holds.

Do you move abroad as well as around the UK?

Yes — we run four European corridors from the UK: to France, Italy, Spain and Portugal, with the route planned and customs handled.

Your things & the options

What’s the difference between a part-load and a full-load?

A full-load is your things in their own vehicle, start to finish. A part-load shares the space with other moves heading the same way — handy for smaller or less urgent jobs, and often quicker to arrange at short notice. We’ll tell you which fits.

Do you do man-and-van as well as full removals?

Where a job suits it, yes — a van and a pair of hands for a small or single-item move can be quicker to arrange than a full crew. For a whole house we’ll bring the right team and kit. Tell us the size of the job and we’ll match it.

Can you pack for us or supply materials?

Both — pack the whole place, wrap just the fragile pieces, or take materials and crack on yourself (handy when you’re in a hurry). Everything we pack is labelled and listed.

Do you offer storage?

Yes. If your dates don’t line up — a sale slips, a new place isn’t ready — we can hold your things and deliver when you’re set. Say early if you think you’ll need it and we’ll build it in.

Moving soon? Let’s get it sorted

Tell us where you’re moving from and to, and how much notice you’ve got. We read every message and reply by email — and flag short-notice jobs to move on them quickly. The form’s always open.